California Delete Act DROP: What Data Buyers Should Know
DROP is California's Delete Request and Opt-out Platform under the Delete Act (SB 362). Consumers can submit one deletion request to registered data brokers. Brokers must process those requests at least every 45 days starting August 1, 2026, report status, keep suppressions, and propagate deletion to service providers. FCRA consumer-report rules are a separate regime.
How to use this article
Read the checklist here, then use the linked hub and product pages for procurement citations.
What data buyers should ask their vendors about DROP
Diligence question
Why it matters
Evidence to request
Primary source
Are you a California-registered data broker?
DROP duties attach to registered brokers
CPPA registry listing + registration date
privacy.ca.gov DROP broker pages
When do you start the 45-day DROP cycle?
Operational duty begins August 1, 2026
Written ops plan + calendar owner
CalPrivacy process-DROP guidance
How do you report status per request?
Status reporting is part of the cycle
Sample status workflow or API path
CalPrivacy process-DROP guidance
Do you keep a stay-deleted suppression ledger?
Future refreshes must not reintroduce deleted consumers
Suppression design + retention of delete keys
Delete Act + contract exhibit
How do deletes propagate to service providers?
Downstream copies can recreate exposure
Vendor list + delete propagation SLA
Contract + sub-processor map
Which SKUs are FCRA vs marketing-only?
FCRA is a different legal regime
Product classification matrix
FCRA vs non-FCRA buyer guide
Timeline Buyers Should Calendar
Per CalPrivacy DROP and DROP for data brokers: California residents have been able to submit deletion requests through DROP since January 1, 2026. Starting August 1, 2026, data brokers must begin processing those requests. Brokers must access DROP and process deletion requests at least once every 45 days, including downloading request lists and reporting status for each request within the required cycle. Confirm current official text before relying on this framing in a contract.
Penalties Called Out by CalPrivacy
CalPrivacy's broker materials describe monetary exposure for noncompliance, including $200 per day per deletion request when a broker fails to delete information as required under the Delete Act, plus CalPrivacy's investigation and administrative costs. Separate $200 per day framing also appears for registration failures. Buyers should not treat a sales deck "compliant" claim as proof of DROP operations. Ask for the ops calendar, status-reporting method, and last successful cycle evidence after August 1, 2026.
Suppression Ledgers and Service-Provider Propagation
Deletion is not a one-time file scrub. Brokers need a suppression ledger so future refreshes and new collections do not reintroduce a consumer who already requested deletion. CalPrivacy processing guidance also describes status changes over time (for example, a later match after an earlier "not found"). Buyers licensing identity, email, mobility, or intent feeds should require: (1) stay-deleted controls on refresh, (2) delete propagation to service providers and contractors, and (3) contract language that matches those workflows. See GSDSI sub-processors and privacy center for how rights requests are routed on this site.
DROP Is Not the FCRA Regime
The Delete Act / DROP framework targets data broker deletion and related opt-out mechanics under California Civil Code §1798.99.80 et seq. The Fair Credit Reporting Act governs consumer reports used for covered purposes (credit, employment, and related decisioning). Do not collapse the two. Marketing-only licenses can still carry DROP and state privacy duties. Covered FCRA uses need permissible-purpose and CRA workflows. Start with FCRA vs non-FCRA lead data when a vendor blurs those lanes.
GSDSI Posture (Factual)
GSDSI is a registered California data broker. Registration status and multi-state filings are published at data broker registrations, with the authoritative California listing on the CPPA Data Broker Registry. Our privacy policy states that from August 1, 2026, GSDSI will process eligible DROP deletion requests at least every 45 days. Consumers may also use on-site rights paths via Do Not Sell and privacy center. We do not claim DROP "completion" ahead of the August 1 operational start. Ask counsel to verify current registry and ops status during diligence. For the registration deadline, fee and penalty in each state with an enacted data broker law, with a link to each statute, see the state data broker registration tracker.
Readiness Is an Operational Question, Not Only a Legal One
Most of the work a deletion-request regime creates is operational rather than interpretive. The obligations are comparatively clear; what decides whether an organization can meet them is whether it knows where its data actually is, whether removals reach every copy, and how long that takes end to end. Those are engineering facts, and they are usually unknown until somebody measures them.
Test the mechanism rather than describing it. Trace a single identifier through every system holding licensed data, including derived tables, warehouse copies, and anything pushed to a downstream platform, and time how long complete removal takes. Most organizations find at least one copy that was not on the list, which is exactly why the exercise is worth running before it is needed. Record the result with a date, so the next review begins from a measurement rather than a memory. This is operational guidance and not legal advice; confirm the requirements applying to your organization with counsel.
DROP is California's Delete Request and Opt-out Platform, operated for Delete Act (SB 362) deletion requests to registered data brokers. See privacy.ca.gov/drop/.
When could consumers start submitting DROP requests?
According to CalPrivacy materials, California residents have been able to submit DROP deletion requests since January 1, 2026.
When must data brokers process DROP requests?
Starting August 1, 2026, registered data brokers must process DROP deletion requests at least once every 45 days and report each request's status per CalPrivacy processing guidance.
What penalty does CalPrivacy describe for unprocessed deletion requests?
CalPrivacy broker materials describe $200 per day per deletion request when a broker fails to delete as required under the Delete Act, plus investigation and administrative costs. Confirm current official text for enforcement details.
Does DROP replace FCRA compliance?
No. DROP is a California data-broker deletion framework. FCRA governs consumer reports used for covered purposes. Buyers should map each feed to the correct regime.
Where does GSDSI publish broker registration and DROP posture?
On /trust/data-broker-registrations and in the privacy policy, with the authoritative California listing on the CPPA Data Broker Registry.
How should an organization test its readiness for deletion requests?
By tracing one identifier through every system holding licensed data, including derived tables, warehouse copies, and downstream platforms, and timing complete removal. Most find a copy that was not on the list, which is the point of running it in advance.
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